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SydneyFull time

Train Service Specialist (12 Month Contract)

About Us

Pacific National (PN) is the largest provider of diversified rail freight services in Australia.  We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We operate nationally with approximately 3,500 staff in over 100 sites across Australia. Join us as we continue to transform our business and shape the rail freight industry, to achieve our vision of becoming Australia’s recognised leader for safe, innovative and sustainable rail freight solutions.

Integrated Planning Services is Pacific National’s integrated planning function established to deliver exceptional customer value and business outcomes by:

  • Improving labour and asset utilisation
  • Better utilisation of the scale of resources to manage demand and variability
  • Removing duplication in functions and standardising process where appropriate
  • Creating common support services across the rail businesses
  • Better influencing supplier and competitive markets
  • Creating the capacity to win incremental work with reduced capital requirements.
  • Implementing common processes with quality systems to redefine work across the business
  • Broader application of functional excellence
  • Creating “One PN” face to all external stakeholders

The Opportunity 

Join a exciting, innovative function on a 12 month contract with Pacific National and bring your asset planning experience to an environment where you will be able to challenge the status quo and bring your new ideas to life.

Working as part of a dynamic, collaborative team, you will play an important role in planning our assets across our operations nationally.  The key element to this role is to build customer service plans across the horizon 1-4 weeks for asset deployment activities to be implemented by the Service Delivery Team

Key Responsibilities:

  • Planning Pacific National services to meet customer demands” or similar
  • Be the key representative with Network Owners to deliver best pathing outcome.
  • Act as the single point of contact for allocated customers
  • Play a key role in Interfacing with terminals for scheduling/planning requirements
  • Optimising efficiencies to deliver business value for our customers

 About You 

  • Experience from a heavy industry background within a Planning/Scheduling environment, you will have excellent stakeholder engagement and communications skills – which will also assist in delivering the right outcomes.
  • You are passionate about achieving results, have a high attention to detail, you are methodical yet flexible.
  • A team player who can work autonomously to meet tight deadlines and competing priorities.
  • You understand supply chain realities and can navigate through operating systems to effectively deliver outcomes.

This is an exciting opportunity for a go getter who is looking for an opportunity to make an impact in the rail industry.

The Benefits

Our culture embraces diversity, inclusion and flexible work options. Working for us will enable you to take ownership of your career and gain access to opportunities for growth and development, while enjoying Pacific National’s financial and non-financial benefits such as paid parental leave, opportunity to purchase additional annual leave, discounts on health insurance, travel and more.

We are looking for people who share our values of Safety, Integrity, Accountability and Teamwork, and live these values through open and honest communication and respect.

We embrace diversity in our workforce and encourage everyone to apply.

Closing Date

Applications close 19th February 2019

Next Steps

Are you ready to be part of our future?

To apply, please click on the 'Apply' button below and follow the prompts.

To find out more about careers with us, our benefits and the opportunities we offer, visit our careers page            

Home Safely Everyday - Our top priority is getting you home to your family safely every day.

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Closing Date

Tuesday 19 February 2019

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