We welcome your feedback on how our operations affect your community.
Use this form or call 1800 865 055 to notify Pacific National of specific incidents involving our operations.
Select a category to begin.
We may disclose your personal information to the NSW Environmental Protection Authority, South Australian Environmental Protection Authority, another Environmental Protection Authority in an Australian state or territory or to the Office of the National Rail Safety Regulator (ONRSR) in order to comply with our legal and regulatory obligations. We may also disclose your personal information to our related bodies corporate or third party service providers however, where possible, we will ensure that this information is de-identified. Where the information cannot be de-identified our related bodies corporate or third party service providers will only have access to the information for the purpose of responding to query or feedback, improving our business operations and to comply with our legal and regulatory obligations and must not use your personal information for their own purposes. We will not disclose your personal information to overseas locations and your personal information collected via this form will be stored in Australia. Our website is hosted by Amazon Web Services (AWS) in Australia. We will not use your personal information for direct marketing purposes.
The Privacy Officer
Level 16, 15 Blue Street
North Sydney NSW 2060
Attention: The Company Secretary
© 2023 Pacific National
Web design by Spark Digital