Pacific National is committed to protecting your privacy by complying with the Australian Privacy Principles, as set out in the Privacy Act 1988 (Cth). Pacific National collects your personal information for the purposes of responding to query or feedback, improving our business operations and to comply with our legal and regulatory obligations. We will collect your name, phone number, email and other details included in your form. We or our third party contractors may also use your personal information for statistical analysis. We may call or email you for further information if required. If you do not provide all the information requested, we will not be able to respond to your query or consider improvements in our business based on your feedback. We do not seek to collect sensitive information from you. If you decide to include sensitive information in your form, you consent to the collection use and disclosure of that sensitive information as described in this collection statement and Pacific National’s Privacy Policy.
We may disclose your personal information to our related bodies corporate or third party service providers however, where possible, we will ensure that this information is de-identified. Where the information cannot be de-identified our related bodies corporate or third party service providers will only have access to the information for the purpose of responding to query or feedback, improving our business operations and to comply with our legal and regulatory obligations and must not use your personal information for their own purposes. We will not disclose your personal information to overseas locations and your personal information collected via this form will be stored in Australia. Our website is hosted by Amazon Web Services (AWS) in Australia. We will not use your personal information for direct marketing purposes.
We have a Privacy Policy which contains information about how you may access or seek the correction of your personal information. Our Privacy Policy also contains information about how you may complain about a breach of the Australian Privacy Principles and how we will deal with such a complaint. You may contact our Privacy Officer by post using the details below:
The Privacy Officer Pacific National Level 16, 15 Blue Street North Sydney NSW 2060 Attention: The Company Secretary
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Community Feedback
General Environmental Community Complaints Line
Please call: 1800 865 055
Sydney Freight Terminal Community Complaints Line
Please call: 1800 111 711
This complaints line relates to the Sydney Freight Terminal premise only. EPL No. 21108.
St Marys Freight Hub
Click here for more information or call 1800 865 055.
Level 16, 15 Blue Street
North Sydney NSW 2060
+61 2 8484 8000
Office Hours: 8.30am-5.00pm, Monday-Friday
Please note: We are aware of a phishing scam where individuals are falsely representing themselves as working in recruitment for Pacific National and asking individuals to provide their contact details. Pacific National does not ask potential candidates to make payments into Pacific National or any other accounts and does not use any systems called Signal messenger. If you receive a call of this nature, please report it to Scamwatch.
RTO registration number 91717
Level 16, 15 Blue Street,
North Sydney, NSW 2060
Email any request to RTO@pacificnational.com.au
Email: pn_communications@pacificnational.com.au
