Need to report an incident?

Community Feedback

General Environmental Community Complaints Line

Please call: 1800 865 055


Sydney Freight Terminal Community Complaints Line

Please call: 1800 111 711

This complaints line relates to the Sydney Freight Terminal premise only.  EPL No. 21108.


St Marys Freight Hub

Click here for more information or call 1800 865 055.

Sydney Head Office

Level 16, 15 Blue Street

North Sydney NSW 2060

+61 2 8484 8000

Office Hours: 8.30am-5.00pm, Monday-Friday


Please note:  We are aware of a phishing scam where individuals are falsely representing themselves as working in recruitment for Pacific National and asking individuals to provide their contact details.  Pacific National does not ask potential candidates to make payments into Pacific National or any other accounts and does not use any systems called Signal messenger. If you receive a call of this nature, please report it to Scamwatch.

PN Registered Training Organisation

RTO registration number 91717


Level 16, 15 Blue Street,

North Sydney, NSW 2060

+61 2 8484 8000

Email any request to