We deliver what matters

At Pacific National we deliver what matters – for our people, our customers, and our shareholders.

We are a connected network, powered by people, moving essential services across the length and breadth of Australia.

When it comes to our diverse customer mix, Pacific National is quite unique. We have a large number of customers from all regions of Australia, whose requirements include general cargo, import and export, refrigerated goods, waste, steel, soft and hard commodities including grain, coal, and minerals.

We never take our customers for granted, because they are our reason to operate our trains, our reason to do business and our reason to come to work each and every day. Ensuring that we have a totally service focused culture, that we support our customers to succeed, and that we go the extra mile to delight our customers is at the very core of our organisation.

Customer Stories

BHP Billiton Ltd

Working together for an energy solution


A collaboration with a leading global resources company


A unique relationship that works