When it comes to our customer mix, Pacific National is quite unique. We have a large number of customers from all regions of Australia, servicing a diverse mix of general cargo, import/export, steel, soft and hard commodities including grain, coal, and iron ore.
We can never take our customers for granted, because they are our reason to operate our trains, our reason to do business and our reason to come to work each and every day. Ensuring that we have a totally service focused culture, that we support our customers to succeed, and that we go the extra mile to delight our customers must become part of our company DNA.
We can never take our customers for granted, because they are our reason to operate
As Australia’s largest private rail freight operator, Pacific National forms the backbone of Australia’s national trade, with exposure to retail, mining, industrial, steel, and general cargo sectors.
24 hours a day, 7 days a week, 365 days a year, we handle the millions of tonnes of raw resources, retail goods, manufacturing products, construction and other materials that keep Australia’s economy, businesses and households running.
Australia's largest private rail freight operator
Our responsive services to the agricultural industry ensure we’re always ready to respond to your next challenge.
We understand that the timeliness and manageability of each element of the supply chain is fundamental to your competitive advantage.
We start with the big picture so we can tailor our solution to your heavy-duty industrial logistical needs.
The journeys from source to destination are as limitless as your mining potential and we’re proud to be part of it.
Steel businesses need equipment and planning like no other so, our tailored solutions are built specifically with you in mind.
Growing together to respond to each opportunity means we can be an integral part of your success.