Inclusion and Diversity

At Pacific National we aim to unlock the enormous potential that diverse teams bring to the workplace.

We create inclusive working environments where all employees are accepted, valued and free of prejudice and discrimination. We enable and support our people to be their authentic selves, driving better outcomes for recruitment, retention, and operational excellence. 

Pacific National’s policies and benefits are inclusive of all our employees. This includes people of all ages, gender identities and sexual orientations, First Nations peoples, people with disabilities, neuro-diversities, and culturally and linguistically diverse backgrounds. 

Our Inclusion and Diversity efforts focus on five key streams of work which represent our diverse and connected workforce: 

  • Culture and Belonging 
  • Disability and Access 
  • First Nations 
  • Gender Equity 
  • Pride 

Through these Networks we create, discover and promote initiatives to raise awareness, create momentum and build a more inclusive and diverse workforce where all of our people feel welcome, safe and supported.

Culture and Belonging

We embrace and celebrate our different and varied cultural and social backgrounds.

We care about the wellbeing of our people, and foster an open and welcoming workplace where every team member feels valued. We recognise and champion the diversity of thought, ideas and strong connections that our people bring.

​​​​​​Pacific National is a proud member of the Diversity Council Australia – an independent not-for-profit peak body leading inclusion and diversity in the workplace. 

Disability and Access

We are focussed on removing barriers which impact on an individual’s ability to equitably participate in society.

We are committed to implementing adjustments for an accessible workplace to provide an equitable experience for people with disability. We support carers and recognise the significance of caring for others living with disability. 

​​​​​​As an organisation committed to access and inclusion for people with disability, Pacific National are Gold members of Australian Network on Disability (AND). Our membership with AND provides us with the opportunity to build our knowledge and skills to create an accessible and inclusive workplace, through connecting with the right people, organisations and experts. 

First Nations

We acknowledge the traditional custodians of the land where we live, work and rail.

We are committed to strengthening our relationship with Aboriginal and Torres Strait Islander Peoples through reconciliation. We are focussed on building a more inclusive and diverse workplace, through the recruitment and retention of First Nations people.

Reconciliation Action Plan 

The launch of Pacific National’s first Reconciliation Action Plan is a milestone for our organisation. Learn more about Pacific National’s commitment to reconciliation by reading our Reconciliation Action Plan here. 

Strategic Partner: Evolve Communities 

Evolve are Australia’s trusted authority for Indigenous cultural awareness and ally training, supporting Pacific National to build a stronger, more inclusive business through the delivery of their reconciliation and allyship initiatives. 

Gender Equity

We champion women, raising awareness, delivering initiatives and developing actions to achieve a gender equitable workforce. 

Strategic Partner: Work180 

​​​​​​​Pacific National is an Endorsed Employer through Work180 who support us to raise organisational standards so that all women can choose a workplace where they can thrive.  

Career Revive 

​​​​​​​During FY23, Pacific National successfully participated in the Career Revive program facilitated by the Department of Education and Department of Employment and Workplace Relations in conjunction with KPMG . 

Working with KPMG, we co-designed and took steps to implement a Supported Returner Program, creating cultural change to better support women returning to work after a career break, whilst also establishing a best practice approach to support all our people re-entering the business following an extended period of leave.   


We champion the LGBTQIA+ community and their allies in the workplace and beyond.We raise awareness and deliver initiatives to develop a stronger culture of inclusion that can positively impact everyone. 

Strategic Partner: Pride in Diversity 

​​​​​​​Pacific National are proud members of Pride in Diversity – the national not-for-profit employer support program for LGBTQIA+ workplace inclusion specialising in HR, organisational change and workplace diversity.