We care more

As Australia’s largest private rail freight operator, Pacific National operates 24 hours a day, seven days a week, 365 days a year. With a broad customer base situated across mainland Australia and operating in diverse industries, we transport a varied mix of general freight cargo, import/export goods, and bulk commodities.

Our passion, commitment and focus allow us to connect and engage more authentically. We care more because we strive for the right outcome, and it is the right thing to do.

We are committed to being curious to benefit the safety, wellbeing and continuous improvement of the workplace.

We believe it is important to contribute to the long-term sustainability of the communities in which we operate and our ESG strategy outlines the areas of focus where we are making a meaningful impact.

Who we work with

Pacific National works with a range of customers from a diverse range of industries. We service customers in the energy and resources sector, multinational freight-forwarding corporations, industrial manufacturing, and agricultural companies to deliver what matters.

Our success is built on our customers success, and we aspire to develop a mutually beneficial and sustainable supply-chain outcomes for all our customers – innovating and succeeding together, co-creating value for all. It is our goal with every customer to deliver exceptional service by providing a safe, efficient, and reliable logistics services. We understand that while all our customers have the common need to transport goods and materials, they all have very unique and specific requirements.

Freight

Pacific National’s Freight business is Australia’s leading provider of long-distance rail transport services for containerised and bulk freight. We haul a wide variety of products which are used within Australia and around the world, including construction materials, agricultural products, refrigerated goods, waste, minerals and more. Pacific National is a leading intermodal freight operator in Australia and is also eastern Australia’s largest transporter of grain and other regional export products. In order to support our geographically diverse activities, we also have an expansive nationwide network of terminals and freight yards.

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Coal

Pacific National’s Coal business transports both metallurgical and thermal coal from mine to port, connecting regional mines throughout Queensland and New South Wales with domestic and global export markets. The metallurgical coal we transport is used (alongside iron ore) as a key input for the production of steel that is ultimately consumed globally; whilst the thermal coal is used primarily to support energy generation in developing economies. Whilst the energy transition is expected to lead to future shifts in coal consumption at a global level, coal transport logistics continues to be a core function at Pacific National. Our operations are integrated into regional communities throughout Queensland and NSW and we continue to prioritise the support of our customers and our related communities

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